OFFICE HOURS: Mon to Fri -
(Please note that we close for lunch between 12 pm to 2 pm)
(First established 1985)
T: 0161 228 6777
F: 0161 228 7774
E: info@chungandco.com
9. HOW DO WE PROTECT YOUR PERSONAL DATA
We are strongly committed to data security and we take reasonable appropriate steps to protect the personal information we hold from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic and managerial procedures to safeguard and secure that information.
10. HOW LONG WILL WE KEEP IT FOR
Your personal information will be retained, usually in computer or manual files, only for as long as necessary to fulfil the purposes for which the information was collected, or as required by law, or as long as is set out in any relevant contract you may hold with us. For example:
- As long as necessary to carry out your legal work
- For a minimum of 6 years from the conclusion or closure of your legal work; in case you, or we, need to re-
open your case for the purpose of defending complaints or claims against us or otherwise - For the duration of a trust
- Some information or matters may be kept for 16 years – such as commercial transactions, sales of leasehold purchases, matrimonial matters (financial orders or maintenance agreements etc.)
- Probate matters where there is a surviving spouse or civil partner where your personal information may be retained until the survivor has died in order to deal with the transferable Inheritance Tax allowance
- Wills and related documents may be kept indefinitely
- Deeds related to unregistered property may be kept indefinitely as they evidence ownership
- Personal injury matters which involve lifetime awards or PI Trusts may be kept indefinitely
11. INFORMATION COLLECTED FROM YOU CONCERNING OTHER PEOPL
Where you provide personal information to us about other people, we accept it on the understanding that you have made the other person aware about how we will use and disclose their information and that such person has consented.
12. CHILDREN
Our services are not aimed at children. In matters involving children they will be represented by parents or legal guardians and we will explain to them on behalf of the children why the personal data of the children is needed and how it will be used. They will become responsible to make the children aware of the same.
You have certain rights under existing data protection laws, including the right to (upon written request) access a copy of your personal data that we are processing. If you are based within the UK or the EEA or within another jurisdiction having similar data protection laws, you will also in certain circumstances you have the following rights (effective 25 May 2018):
- Right to access -
The right to request certain information about and access to copies of the personal information about you that we are holding. Please note that you are entitled to request one copy of the personal information that we hold about you at no cost, but for any further copies, we reserve the right to charge a reasonable fee based on administration costs) - Right to rectification -
The right to have your personal information rectified if it is inaccurate or incomplete - Right to erasure/”right to be forgotten” -
Where the processing of your information is based on your consent, the right to withdraw that consent and the right to request that we delete or erase your personal information from our systems. However, this will not apply if we do not rely on your consent to carry out the processing or if we are required to hold on to the information for compliance with any legal obligation or if we require the information to establish or defend any legal claim - Right to restriction of use of your information -
The right to stop us from using your personal information or limit the way in which we can use it - Right to data portability -
The right to request that we return any information you have provided in a structured, commonly used and machine- readable format, or that we send it directly to another company, where technically feasible - Right to object -
The right to object to our use of your personal information including where we use it for our legitimate interests or for marketing purposes.
You will not have to pay a fee to access your personal information or to exercise any of the other rights. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Depending on the nature and extent of your request, we may be unable to continue acting for you. In this event, you will remain liable for our fees, disbursements and general expenses incurred before the request was made.
As we are a firm of solicitors, we are not required to give you information in certain circumstances where personal information we process is collected and processed by us in the context of our work advising and representing our clients. Some of the rights above may therefore not be applicable to you or to all of the information about you that we are processing due to the application of one or more of the following Exemptions:-
- Article 14 of the GDPR states that it is not necessary to supply information about the data we process where that information has not been received from the individual concerned and “where the personal data concerned must remain confidential subject to an obligation of professional secrecy regulated by [English] law”.
- In addition, Schedule 2 of the Data Protection Act 2018 exempts us from providing information about:
- disclosures of personal data to us or by us where the disclosure is:
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- processing of personal data that consists of information in respect of which a claim to legal professional privilege could be maintained in legal proceedings.
- Other exemptions will relate to the matters on which we are asked to advise our clients including:
- negotiations between our client and the data subject
- matters relating to management forecasting or management planning in relation to our client
- certain activities relating to corporate finance
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
14. WHAT HAPPENS IF WE DO NOT RECEIVE THE INFORMATION WE NEED FROM YOU?
If we do not receive the information we require in order to verify the identity of our client or the individuals who control or own our client, we cannot act for that client.
We will not be able to act for an individual if we do not receive the personal data we require to communicate with that individual.
We do not make decisions based solely on automated data processing, including profiling.
We may contact you for the purpose of direct marketing. This means that we may use your personal data that we have collected in accordance with this privacy policy to contact you about our products or services, events etc. which we feel may interest you. You can choose to restrict the collection or use of your personal information for this purpose. You can ask us to change your preference for receiving such communications, including legal updates and newsletters at any time. The direct marketing communications may be provided to you by social media channels, email or post. We will never send marketing communications via SMS or call you without your specific consent, nor do we ever pass on or sell your details to a third party.
Whenever you receive marketing communications from us, you will be able to indicate whether you wish to update your details or preferences.
When we collect contact information (for example when you pass us your business card at one of our events or meetings) we may add your details to our marketing database and mailing list. In all other cases, if we intend to process your information for marketing we will inform you before collecting your information.
Authorised and regulated by the Solicitors Regulation Authority
SRA ID No: 8005517
VAT Reg No: GB 431 1452 95
Design: BC 2024 (22.02.2024)
© 2018 Chung & Co Solicitors
